How do CHWs contribute to outcomes measurement?

• A. They do not participate in data collection.
• B. They collect data on client progress, outcomes, and service utilization; support evaluation and continuous improvement.
• C. They only document client demographics.
• D. They measure only clinical lab results.

Answer: (B)

CHWs contribute to outcomes measurement by actively collecting data on client progress, outcomes, and service utilization, which supports evaluation and continuous improvement. Because they work directly with clients, they can observe changes over time, track what clients achieve, and see how often and how well services are used. This data helps determine whether interventions are making a difference, where adjustments are needed, and how resources are being utilized. They may capture a range of information, including health behaviors, symptom changes, adherence, social determinants, and engagement with referrals or programs. All of this feeds into evaluating programs and driving improvements.

Data focused only on demographics misses progress and impact, and focusing solely on clinical lab results ignores the broader, real-world outcomes that CHWs monitor in communities.